Understanding Healthy Blue’s Medicare Advantage benefits prepaid card

How to use your Healthy Blue Medicare Advantage benefits prepaid card for your over-the-counter benefits

Thanks to Healthy Blue, you receive benefits on many over-the-counter (OTC) health items you use every day. Conveniently shop for OTC products in-store, online, by phone, or by mail.

Benefits prepaid card frequently asked questions (FAQs)

How do I know if I am eligible for the OTC benefit?

If you have a Health Blue Medicare Advantage plan, you may be eligible to receive a quarterly spending allowance to buy select OTC products.

In addition to your OTC benefit, you may qualify for other eligible health-related benefits. Check your plan documents to see which benefits your plan includes. This OTC benefit replaces the former Healthy Benefits+™ OTC program.

How do I access my OTC spending allowance?

A quarterly OTC spending allowance is pre-loaded to your Benefits Prepaid Card on the first day of each quarter. Unused amounts rollover to the next quarter but must be used by the end of the calendar year.

Where can I use my benefits prepaid card?

Your Benefits Prepaid Card can be used to purchase eligible OTC items at participating retail stores in-person. You can also order products online, by phone, or by mail exclusively through our OTC partner, NationsBenefits, and get them delivered to your home at no additional cost.

Please note: Your Benefits Prepaid Card is not accepted at online retailers like Walmart.com, but in-store purchases are accepted.

What does the OTC benefit cover?

Your OTC benefit can be used to shop for both brand-name and generic health and wellness products like vitamins, pain relievers, cold medicine, first aid supplies, and more. For more information on what specific items are available to you, log in to your NationsBenefits account.

Where can I find the OTC product catalog?

You can access your OTC product catalog by logging in to your MyBenefits portal. For more information and to get started, visit NationsBenefits.

The Benefits Mastercard® Prepaid Card is issued by The Bancorp Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This is a benefits card that can only be used at certain Mastercard merchants participating in this program and will be authorized for qualified purchases as set forth in your Terms and Conditions. Valid only in the U.S. No cash access. Other languages are available upon request.

Healthy Blue Dual is an HMO D-SNP plan with a Medicare contract and a contract with the state Medicaid plan. Enrollment in Healthy Blue depends on contract renewal.