Be ready, be healthy

Be prepared for an emergency

Your health and well-being are important to us. We want you to have the resources you need, especially before or during an emergency.

Save these numbers in your phone

We are just a call away. Save these important numbers in your phone so you can reach us quickly.

Member Services

833-388-1407 (TTY 711)
 

Care Management

833-388-1407 (TTY 711)
 

MO HealthNet

855 632-7633 (TTY 402-471-7256)

24-Hour Nurse Help Line

833-388-1407 (TTY 711)
 

Condition Care

888-830-4300 (TTY 711)

24/7 Behavioral Health Crisis Line

833-405-9088 (TTY 711)

Non-Emergency Medical Transportation

888-597-1193 (TTY 711)

You should also include numbers for:

• Your primary care provider (PCP).
• Any specialists you see.
• Your local pharmacy — you can also store a list of your medications under this number for quick reference.
• Your veterinarian’s office — get in touch quickly if your pet gets sick or injured, or if you are separated from your furry loved one.

Find help near you

• Find local resources for food, housing, utilities transportation, education, work, goods and legal with our Community Resource Link. Enter your ZIP code to find help near you.  
• Eligible members can schedule a ride to healthcare visits by calling Medical Transportation Management (MTM) at 888-597-1193 (TTY 711). 
• Learn simple tips on how to prepare you and your family at Ready.gov.
• Get health and information and updates from the MO HealthNet website.

Secure your medical supplies

Care managers can help you find the items you need like durable medical equipment. We can prepare you by finding another treatment site before or after an event, such as a dialysis center or new pediatric specialists.

Member Services

833-388-1407 (TTY 711) 
8 a.m. to 5 p.m. Central time, Monday through Friday 

Use these tools to get the care you need

•    Access your member ID card.
•    Find a doctor.
•    Know where to get care 24 hours a day, seven days a week.
•    Learn more about renewing your health plan benefits.

Prepare your “go bag” in case you have to leave in a hurry. You might want:

• A list of your prescription medications.
• Filled prescription medications.
• Over-the-counter medicines like pain reliever, antacids, vitamins, etc.
• Glasses and contact lens solution.
• Baby formula, bottles, diapers, wipes, diaper rash cream.
• Feminine supplies.
• Personal hygiene items.
• Pet food, bowls and any medications.